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Cash Supervisor Job in Dubai, UAE
Key Responsibilities:
- Ensure that all cash tills are ready for trade at all times and that they are suitably manned in order to deliver effective customer service
- Responsible for preparing duty schedules for cashiers and general helpers
- Supervise the day to day operations within the cash department that includes handling customer issues and refund queries
- Ensure that all cashiers are able to deliver timely customer service and support them with barcodes, price corrections and over writings
- Promptly handle any queue issues and address any customer queries and complaints
- Generate daily stock reports that include service cards, gift cards, vouchers and warranty cards and discuss the reports with the safe room associate
- Coordinate with the information technology and maintenance teams for point of sale updates and repairs using the weekly checkout document
- Monitor staff on hygiene, grooming and uniform and ensure that they are carrying their ID badge
- Conduct periodic inventory count of support items, such as jute bags, as needed and report any anomalies to the cash manager
- Ensure that all set standard operating procedures are strictly adhered too
- Ensure that staff are actively selling loyalty programs at all point of sales
Required Skills & Qualifications:
- At least 2-3 years of relevant Experience in retail market and knows how to handle/operate cash register and manage team.
- At least Graduate or Diploma
- Sensible & smart in communication and problem solving skills
- Flexible and capable to manage team and work pressure.
