Job Purpose
Welcome and provide new parents and students with a positive first impression of the School by presenting school curriculum and achievements. Organize and manage the admissions procedures of students and maintain records and files of all current and prospective students.
Job Scope
Responsible for assisting with the admissions procedure for students to the school.
Internal & External Interaction
Key Accountabilities
| § Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. § Versed in rules and regulations of the Ministry of Education and ensures compliance during admission process. § Work closely with School Compliance Officer to ensure all Transfer Certificates received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet KHDA deadlines. § Meet with prospective parents; explain admission procedures, curriculum, fees structures and KHDA regulations. Provide assistance to ensure all admissions documentation is completed effectively. § Respond to all enrolment inquiries, telephone calls and email, courteously and in a timely manner.
§ Assist current students with Verification of Enrolment and other letters as requested. § Prepare reports for the School Principal/CEO and the Corporate Office of current enrolments, waiting lists and the status of vacant seats. In addition, provide statistical reports on students (nationalities, age, gender, etc) as required. § Update, maintain and manage the student information Salesforce database ensuring that up to date information is available on a daily basis. Maintain communication with other GEMS schools Admissions Manager in a similar target market and ensure that prospective parents are steered to an alternative school if chosen school is currently at full capacity.
§ Maintain and create files for all new applicants, new students, current students and exiting students. § Ensure the GEMS policies, procedures, and codes of conduct are followed at all times. § Initiate efforts and energy beyond the typical work day, where the tasks require additional commitment. § Attend staff meetings and serve on committees as required. § Perform other duties as requested by direct & dotted reporting line managers / supervisors. |
Qualifications / knowledge: College Degree preferred Qualifications / knowledge: College Degree preferred
Skills: Excellent written/spoken English language skills Effective interpersonal skills to aid in daily contact with a diverse multi-cultural population. Must have excellent computer skills (Word, Excel, Powerpoint).
Experience: A minimum of two (2) years’ in a customer focused role.
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