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Coffee Man Jobs in Dubai, UAE
About the Job:
An opportunity has arisen for an Ambassador to join our Guest Relations Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
- To assist in being the life and soul of the lobby/public areas, creating a positive environment and maintaining and engaging, approachable, helpful and friendly demeanor to colleagues and guests alike.
- Acknowledge, greet, welcome, engage and initiate genuine adaptive conversation with guests and visitors facilitating the smooth operation of the lobby, obtaining feedback, and assisting in creating memorable guest experiences.
- Provide historical and cultural facts of the destination and be a storyteller for Jumeirah and the unique hotel differentiators / interesting facts.
- Provide the latest information on the hotel’s outlets, amenities, services and facilities whilst actively upselling our outlets.
- Coordinate with other departments to ensure that the guests’ needs are accommodated and met efficiently.
- Adhere to all hotel and company standards, business conduct and ethics, policies and procedures including health, hygiene & safety.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Previous 5 Star Luxury Hospitality experience
- Strong Communication Skills
- Team Player – Collaborates positively and effectively with others and team
- Flexible and adaptable to changing business needs and processes
- Time Management/ Adherence to schedule
