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HR Analyst Jobs in Dubai, UAE
What you will do
- Case Management/ Resolution (Measurement: Service Level Agreement/ Turn Around Time)
- Customer Focus / Collaboration (Measurement: Survey / Customer / Stakeholder Feedback)
- Data Integrity (Measurement: Quality check/ Maintain Confidentiality/ SAP Entries)
- Service Excellence / Teamwork (Measurement: Continuous Improvement/ Initiatives/ Info Sharing)
- Operational Excellence (Measurement: Work in Progress Report/ Timely escalations/ Tracker updates / Case closures /Knowledge of Policies/procedures)
Required Skills to be successful
- Problem Solving and trouble shooting skills
- Attention to detail and good decision making skills
- Excellent Communication Skills (Arabic language a plus)
What equips you for the role
- Bachelor’s degree or equivalent in HR, Business, Management or Technology
- CIPD or similar qualification a plus
- 2 – 3 years’ experience as HR Generalist in UAE or GCC with 2 – 3 years’ experience in supporting SAP HR Module or similar ERP
- Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
- Multi-tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment.
- Experience in a Shared Services environment a plus and experience in a common help desk tool such as Salesforce is a plus
- Good Knowledge of UAE Labor Law.
