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Team Leader Jobs in Dubai, UAE
About the Job:
An opportunity has arisen for a Team Leader to join the Laundry team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
- To be responsible for the supervision of Laundry Attendants in the sorting of dirty linen to ensure that all the dirty rooms linen is put in the trolleys correctly and the F&B linen and chefs whites are counted and recorded correctly
- To be responsible for the control and checking of all linen and uniforms returned and to ensure that all quantities relate to the delivery notes
- To ensure that any variances on delivery notes from the laundry are recorded correctly
- To control and check quality and standard of work produced by the Laundry
- To be responsible for the quality and quantity control of all soft furnishings contracted out and to control all recorded quantity returned
- To be responsible for the issuing of all linen to all Departments and to ensure that all issues are correctly recorded
- To be responsible for the upkeep of all uniforms, Hotel linen and soft furnishings
- Check all items for damage or stains and take appropriate action to rectify these issues
- Reports any technical problems or deficiencies to the Laundry Manager or maintenance team
- Assist in inventories and attend all departmental training as informed and scheduled by the manager
- Assists with other responsibilities and duties in the absence of other teams’ members or other tasks assigned by the manager
- Basic tailoring experience or sewing skills
- To ensure your uniform is maintained in a good condition
- To competently handle any complaints or queries regarding to valet service
- To train all Valet members up to the Jumeirah standards
- To carry out Valet members appraisals annually
- To efficiently organize the smooth running of the department and delegate duties, write rotas etc
- To ensure that stock is kept to the levels agreed with the Laundry manager
- To perform any other duties assigned by the Laundry Manager or Executive Housekeeper
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum of 2 years luxury hospitality experience in a supervisory role
- Must be adaptable and flexible to work weekends, days, evenings, and holidays and ensure time management skills are applied
- Excellent interpersonal and communication skills, both in person and by telephone, embracing cultural diversity
- Basic knowledge of Opera is preferred and Opera Cloud
- MS Office applications (Level of Expertise – Intermediate)
- Computer literacy with an acceptable experience in using Housekeeping/Purchasing application as necessary
- Previous experience in Uniform Room
- Previous experience managing Linen Room and Valet
- Preopening/opening experience is desirable.
