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Personal Shopper Jobs in Dubai, UAE
About the Role
We are looking for an exceptional personal shopping assistant to initiate and drive a specialist and personalised selection for exclusive customers and contribute to maximise customer satisfaction and customer loyalty.
What You’ll Be Doing
Functional Roles & Responsibilities
- Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
- Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.
- Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.
- Provide feedback to buyers on customer preferences
- Maintain confidentiality of customers’ personal information and assure the information will be solely utilised for the store.
- Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.
- Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.
- Keep abreast of the market trends and competitor activities at all times
About You
Education/Certification and Continued Education
- High School or “O” Levels
Years of Experience
- 5-6 years retails sales or customer service experience with luxury brands
Knowledge & Skills
- Must be client focused and take initiate to resolve the problems
- Take initiative to seek out responsibilities and follows through on all projects and tasks
- Must have product & brand knowledge
- Has excellent grooming & styling skills
- Must posses strong organizational skills
- Must demonstrate attention to details
- Has the ability to continue client relationship.
