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Supervisor Jobs in Dubai, UAE
About The Role
To assist in managing the smooth and efficient operations of the restaurant/outlet to ensure maximum customer service and profitability
What You’ll Be Doing
Functional Roles and Responsibilities
- Monitor stock levels to ensure optimum stock handling within the restaurant/ outlet.
- Ensure restaurant/ outlet procedures are followed to reduce wastage of food and non- food items.
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations.
- Supervise a section of the Restaurant/ Outlet. Oversee all operational standards for the section and lead the team to deliver an outstanding guest experience.
- Ensure food quality and consistency is delivered at all times to Brand guidelines and Company standards.
- Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks as per operational requirements.
- Work within operational procedures to ensure food and beverage preparation process remain within Company and Municipality guidelines.
- Handle all customer queries and comments to ensure customer satisfaction. Resolve customer complaints in a timely manner and to the guest’s satisfaction.
- Ensure health and safety and fire regulations are adhered to within the restaurant/ outlet at all times.
- Possess complete and thorough knowledge of how to operate all equipment and machinery, including cleaning and maintenance practices.
- Carry out additional tasks as instructed by management
About You
Education/Certification and Continued Education
- Certification in Food and Beverage/ Catering would be an advantage
Years of Experience
- 2-3 years of relevant experience in the catering industry
