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L&D and Employee Experience Specialist Jobs in Dubai, UAE
What You’ll Be Doing
Strategic Roles and Responsibilities:
- Build and cultivate relationships with business partners and key stakeholders to execute ATI L&D strategy and plans to meet its current and future business needs.
Functional Roles and Responsibilities:
- Design, develop, and deliver impactful learning experiences tailored to address performance and skill gaps.
- Work closely with the Head of L&D to design and implement learning and development initiatives that are aligned with the organization’s business goals.
- Collaborate with commercial stakeholders and HRBPs to identify existing or potential learning and performance gaps, ensuring timely and effective interventions are in place.
- Regularly update and maintain the L&D dashboard, tracking key metrics such as training attendance, participant feedback, and program outcomes.
- Prepare detailed L&D reports and presentations to inform senior leadership of training program effectiveness and outcomes.
- Coordinate with internal and external trainers, as well as key stakeholders, to schedule and organize brand-specific training initiatives.
- Oversee the L&D and Engagement calendar, ensuring smooth planning and execution of all learning activities.
- Implement pre- and post-program assessments to measure the impact and integration of training solutions into daily operations.
- Compile and distribute feedback and evaluation reports to relevant stakeholders, ensuring clear insights into training effectiveness.
- Manage the end-to-end execution of training programs, including logistics, materials preparation, participant nominations, and ongoing follow-up and evaluation.
- Ensure strict adherence to the L&D budget by effectively managing resources, optimizing program costs, and ensuring that all training activities are delivered within the allocated budget.
- Support in employee engagement activities such as Recognition, events.
What You’ll Need To Succeed
- You possess extensive experience in Learning and Development and coaching, coupled with a strong understanding of leadership frameworks, well-being methodologies, and cultural dynamics in complex organizations.
- You are a Graduate or Post Graduate Degree in Psychology, Organizational development, HR or any relevant field.
- A professional certification (CIPD or SHRM) would be an advantage.
- 5 to 7 years’ experience as L&D Executive or in a similar role with experience in training delivery and curriculum development and design.
- You possess strong facilitation and instructional design skills, strong executive coaching skills, as well as excellent project management and stakeholder engagement abilities.
- Proficient in learning technologies, with a strong understanding of immersive tools such as Virtual Reality (VR) and Artificial Intelligence (AI).
- You are passionate, eager, and possess a growth mindset.
- Previous Retail experience is highly desirable.
Knowledge and Skills:
- Good basic commercial and business acumen with excellent analytical and critical thinking skills.
- Good influencing, interpersonal skills.
- Good stakeholder management skills
- Strong project management, planning, and execution.
- Knowledge of adult learning practice, facilitation and training techniques and ability to apply instructional design and content writing methods to deliver impactful learning programs.
- Proven experience in driving learning solution design through all phases from concept, presentation, design, development, facilitation, evaluation, refinement, and implementation.
- The ability to organize, prioritize and own multiple tasks while meeting and/or exceeding deadlines
- Strong verbal and written communication and presentation skills
- Knowledge and usage of e-learning design and delivery and use of Digital Learning Technologies.
- Excellent English proficiency. Bilingual Arabic language would be an advantage.
Additional Requirements:
- Self-motivated, proactive and driven
- Able to work under pressures and to strict deadlines.
- Resilient. Exhibit skills for agility, act as an adaptable, flexible resource.
- Reliable team player who will contribute their knowledge and experience into a team environment.
- Organized and methodical.
- Demonstrate Retail business knowledge.
