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Online Merchandiser Jobs in Dubai, UAE
What you will do:
Description of Accountability:
Website Operations (KIBO)
- Execute day-to-day website updates using the KIBO platform.
- Support content creation teams by building landing pages, campaigns, and seasonal features.
- Support website refresh and merchandising activities to increase conversion.
- Coordinate with merchandising teams to ensure timely go-live of new products.
- Ensure that products are accurately tagged, categorized, and optimized for search and SEO.
- Assist in the testing and publishing of content, ensuring high standards of accuracy and customer experience
Quick Commerce Platform Management
- Manage product catalogue listings, stock sync, pricing, and availability on Deliveroo, Foodpanda, Instashop, Grab, and other relevant platforms.
- Coordinate the upload and maintenance of digital assets aligned with marketing campaigns and promotions.
- Monitor platform-level KPIs (order availability, cancellation rates, delivery windows) and resolve issues with urgency.
- Adapt creative content (product names, descriptions, imagery) as needed for local relevance and platform guidelines.
Campaign Execution & Digital Asset Coordination
- Liaise with internal teams to gather and upload marketing assets for campaigns (email, homepage banners, push notifications, PPC).
- Build content briefs according to business direction and trends
- Maintain a tracker of go-live timelines across both web and partner platforms.
- Coordinate with SEO and performance marketing teams for content optimization and keyword usage.
Reporting & Analytics
- Generate and share daily/weekly reports on content status, product availability, platform performance, and campaign execution.
- Provide insight-based recommendations to improve digital execution and site/platform KPIs.
- Collaborate with the Trade Manager and trade teams to refine digital merchandising based on data trends.
Required Skills to be successful:
- Excellent organizational and time management skills.
- Strong written and verbal communication in English (Arabic is a plus).
- Detail-oriented with the ability to handle multiple platforms simultaneously.
- Proactive, reliable, and solutions-driven.
- Strong team player who can work independently and take initiative.
- Ability to adapt visual assets or content for local markets where needed.
What equips you for the role:
- Bachelor Degree with 3+ years in an Online Merchandiser, Web Content Manager, or Online Trading role.
- Experience working with CMS platforms (preferably HCLDX) and eCommerce backends (e.g., KIBO, SAP).
- Exposure to or direct experience managing listings and operations on Quick Commerce platforms is a strong advantage.
- Comfortable using web analytics tools (e.g., Google Analytics, platform dashboards).
- Strong MS Excel and reporting capability.
