Log In
Sign Up
Butler Jobs in Dubai, UAE
About The Job
An exciting opportunity has arisen for a Butler to join our Guest Relations department in Jumeirah Marsa Al Arab Hotel.
The Main Duties And Responsibilities Of This Role Include:
- Greet and Escort guests to their room, handle guests’ luggage and other baggage, ensure cleanliness of rooms and suites, handle guest enquiries and special request deliveries, recommend and arrange amenities for the guests, run errands as necessary
- Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services, or information
- Take and process orders accurately and maintain good knowledge of menu items, food & beverage services to answer guests inquires thoroughly
- Carries out guest registration, cashiering and other administrative tasks as per service standards and directions, maintaining seamless interaction with guests to facilitate guest recognition
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and complaint procedures. Inform the manager’s as necessary
- Maintain operation and cleanliness of the Butler Pantry & the Reception Desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards.
About You
The ideal candidate for this position will have the following experience and qualifications:
- Problem solving
- Team work
- Creative
- Project Management Skills
- Detail orientated
