B2C Interior Designer  Full Time

B2C Interior Designer Jobs in Dubai, UAE

Overview of the Role

You will be responsible for achieving individual sales targets and providing regular KPI updates to management to support store-wide sales goals. Deliver efficient, courteous home planning services for furniture and furnishings, assisting customers with tailored solutions for homes and small businesses.

What You Will Do

• Deliver professional, friendly home planning services for furniture and furnishings, guiding customers through tailored solutions for their homes or small businesses.
• Meet individual sales targets by proactively identifying and pursuing sales opportunities, while regularly updating management with KPI reports.
• Coordinate orders with in-store logistics to ensure smooth delivery and assembly processes, minimizing disruptions and maintaining stock availability.
• Follow up with customers post-delivery to resolve any issues quickly and maintain high customer satisfaction.
• Collaborate closely with sales teams, customer service, and logistics to ensure excellent communication and seamless customer experiences.
• Manage scheduling of customer appointments, deliveries, and assemblies to optimize workload and efficiency.
• Monitor stock levels and product availability, advising customers accordingly and recommending alternatives when needed.
• Assist in business planning and budget preparation for the kitchen department, including workforce scheduling and resource management.
• Lead or support training initiatives for staff on relevant design systems and product knowledge, ensuring team competence and development.
• Promote cost-conscious working practices and support continuous improvement initiatives within the department.

What You Will Need

• Minimum 3 years of retail experience, preferably in home furnishings or related sectors.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships.
• Proficiency in both English and Arabic (spoken and written), with Arabic preferred but not mandatory.
• Strong customer service orientation with a friendly, approachable manner.
• Commercial awareness and understanding of sales targets and KPIs.
• Good knowledge of home furnishing products, market trends, and customer preferences.
• Ability to multitask, stay organized, and pay close attention to detail.
• Experience using design and planning tools or willingness to learn relevant systems (e.g., IHP 2, NAVISION).
• Ability to work collaboratively with cross-functional teams and support staff development.