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Beauty Specialist Jobs in Dubai, UAE
Overview of the role
The Beauty Specialist/ Makeup Specialist will play a key role in enhancing the beauty experience for our customers by providing expert makeup consultations, product recommendations, and demonstrations. The ideal candidate will have a strong knowledge of makeup techniques, products, and trends, particularly those relevant to the Middle Eastern market. This role requires a dynamic and customer-focused individual who can provide exceptional service and foster long-term customer relationships.
What you will do
- Supports selling plans to deliver sales budget
- Carry out planogram and price change and maintain store appearance and merchandising standards
- Monitor stock level & ensure regular replenishment of stocks
- Conduct makeovers for customers
- Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
- Monitors and updates report on product shelf life
- Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
- Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
- Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
- Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
- Provides information to customers on regimen building
Commercial
- Monitors and delivers 100% Brand Product availability
- Monitors replenishments of stocks and product housekeeping in the selling area.
- Cleans and Maintains make up applicators and tools.
- Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
- Checks proper implementation of promo call outs, hero display, price change etc.
- Attends to customers complaints with sincerity and understanding.
- Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
- Follow through on customer’s feedback and requests
- Conduct personalized makeup consultations, including color matching, skin type assessment, and style preferences.
- Provide expert recommendations on makeup products and techniques suited to individual needs and occasions.
- Demonstrate product application techniques, including foundation, eye makeup, and contouring, to educate customers on achieving desired looks.
Process
- Aligns with Store Manager on submission of sales tracker
- Maintains adherence to planogram implementation.
- Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area.
People
- Plans and monitors Personal Development Plans In role development interventions.
- Ensures timely submission of Performance Review
- Implements action plans for employee engagements.
- Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance).
Required skills to be successful
• Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills • Management skills
• Empathy Customer service and results oriented Leadership and problem-solving skills
• Excellent relationship skills
• Integrity and trust dealing with ambiguity
• Proactive with good team spirit and able to take initiatives
Key Competencies:
• Artistic Skills: Demonstrates creativity and proficiency in makeup artistry, with the ability to enhance and transform customer appearances.
• Customer Focus: Passionate about beauty and committed to providing exceptional customer experiences. • Product Expertise: Deep knowledge of makeup products and their application, with the ability to educate and advise customers.
• Sales Ability: Proven track record of achieving sales targets and building customer loyalty.
