Fund Transfer Operations Officer Jobs in Dubai, UAE

Job Purpose

Perform/process remittances as per the standard operating procedures.

Batch / Process Transactions received from branches and send to respective banks on timely basis with accuracy
Handle queries from banks and branches in a timely manner
Retrieve, analyze, record and forward inward messages / reports to intended recipients
Send Advise of Demand Draft Issuance to respective banks on timely basis
Support branches by acting immediately on special requests (i.e. Special Handling, MT103 Copy, Urgent Query, Processing Clarifications or Assistance, etc.)
Reconcile / check processed transactions and inform department head or supervisor of issues or exceptions identified and prepare daily report indicating any discrepancy or exceptions noted
Handle incoming telephone calls
File completed documents and pack for storage if and when required
Coordinate with branches concerned when required for any clarifications or requirements to enable release of specific transaction;
Inform / advise branches immediately of any rejected transactions providing specific reason for rejection;
Inability to process / release payments for whatever reason should be informed immediately to coordinator or supervisor

Qualifications

Experience

Knowledge & Skills

Knowledge of MS Windows and MS Office
Team player and Customer focused
Good communication skills
Ability to work independently on a variety of responsible clerical tasks
Ability to work under pressure and meet deadlines\ Knowledge of check and remittance processing
Knowledge of the operation of computers equipped with modems and other standard office appliances
Good Organization skills
Good Coordinating skills
Banking / Remittance experience is an added advantage.