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Guest Services Executive Jobs in Dubai, UAE
About the Job:
An opportunity has arisen for a Guest Service Executive to join our Front Office team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role:
- Always maintain a friendly, cheerful, and courteous demeanor while providing personalized service to guests and frequent travelers
- Greet and serve guests in person or by phone and assist them with bookings and enquiries.
- Greet and serve guests while arriving or departing, provide orientation to facilities etc.
- Managing payments via cash, credit, or debit cards.
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
- Continually strive to improve the procedures in respective domains.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum of 1 year luxury hospitality experience
- Excellent communication and interpersonal abilities
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to multitask and work under pressure in a fast-paced environment
- Fluency in English; additional language skills are a plus.
