Insurance Admin Assistant Full Time

Position: Insurance Administrative Assistant – Revenue Management

Duties And Responsibilities:

• Assisting Approval team/ Reconciliation & Audit team based on requirement.
• Follow up on prior authorization for outpatient services wherever required, and all Inpatient services whenever required.
• Follow up with clinic/admission office/wards for completed claim forms.
• Answer calls related to eligibility
• Follow up with insurance companies for claim forms.
• Demonstrates functional and business knowledge requires for the job and applies that to follow the requirements of insurance companies in the hospital and follow up with the companies.
• Makes accurate thorough and appropriate work a priority.
• Anticipates and set a priority to support department needs and follows policies and procedures for achieving them.
• Makes decision priorities and carry out daily responsibilities accordingly
• PH status update to IES dictionary
• Updating CRM module for tickets from call centre.
• Complaints handlings from patients and insurance based on calls received and emails delegated.
• Approval status IP/OP updates as and when requested.
• Checking the approvals of the booked patients, in order to be informed if they can proceed with the sessions.
• Clinicians Update : Updating the list of new joiners physicians and notify insurances.
• Assisting with Compilation of bills/ reports etc as per request by insurance companies under guidance of team leads
• Secretarial duties to the RCM Director as per requirement.
• Paper bills Scanning & Dispatch to International Payers in coordination with Billing& Submission team.

 Qualifications & Skills:

Bachelor’s degree

Professional Experience:

2 to 3 years’ experience in working in a Corporate, Efficiency on Microsoft office based applications like excel, outlook, word, PowerPoint. Good communication and organizational skills required.