Job Summary:
The Driver is responsible for the safe and timely transportation of goods, or official personnel as required. This role ensures vehicles are maintained in excellent condition, complies with all traffic laws and organizational safety regulations, and provides courteous and professional service at all times.
Job Description:
Load, transport, and deliver items to customers or units in a safe and timely manner – in adherence to DHA guidelines (Temperature Controlled Bags, Thermometer and Humidity Log etc).
Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Adhere to assigned routes and time schedules and prioritize E-Commerce Deliveries.
Provide excellent customer service, answering questions, and handling delivery complaints from clients professionally.
Adhere to Grooming Standards and ensure Uniform and ID Card is worn at all times whilst on duty.
Ensure adherence to Store Rules and Regulations whilst on-site.
Ensure that vehicles are clean and have sufficient gas, repaired when necessary and are maintained at all times.
Ensure that the vehicles assigned are not handed over to other colleagues / used for personal purposes.
Prepare trip records and other documents relating to deliveries and ensure accuracy of details.
Abide all transportation laws and maintaining a safe driving record and ensure adherence to Handsfree policy whilst at work.
Maintain accurate trip records, including mileage, fuel usage, delivery confirmations, and vehicle maintenance logs.
Experience:
2 to 3 years of professional driving experience, preferably in a retail, supermarket, or hypermarket environment.
Technical Competencies:
Strong knowledge of UAE road safety and delivery protocols
Ability to operate hand trolleys or basic loading equipment
Basic understanding of delivery documentation (invoices, packing slips, etc.)
Time management and route planning skills
Physically fit; capable of lifting and moving heavy goods
Good communication and professional behavior when dealing with team and vendors.
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