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Merchant Sales Specialist Jobs in Dubai, UAE
Job Purpose:
The incumbent will collaborate closely with the Merchant Relationship Manager to boost company’s acceptance across assigned territories through market surveys, lead generation, and conversion efforts.
- Achieve monthly and annual merchant signing and DBV targets for both point-of-sale and online
merchants. - Increase card acceptance in the assigned territory.
- Conduct onsite market surveys and approach potential merchants for signing.
- Convert non-accepting merchants to accept.
- Drive DBV volumes through prompt activation of new merchants.
- Plan and execute a daily/weekly schedule for territory visits.
- Educate SE staff on card acceptance procedures and fraud prevention.
- Review monthly signing and DBV reports.
- Identify and resolve operational issues with merchants.
- Address objections related to discount rates and payment speed, and sign hold-outs.
- Recommend merchants for marketing campaigns and advise on account cancellations.
Skills
- Minimum 2-3 years of experience in merchant acquisition / sales.
- Strong presentation, people management, and interpersonal skills.
- Solid product knowledge for effective card promotion and sales.
- In-depth understanding of the geographical area and key businesses.
- Awareness of competitive activities.
- Proficiency in online systems.
- Persuasive skills to address and overcome merchant objections.
- Bachelor’s degree in related field
- Arabic preferred
- Valid UAE Driver’s license.
