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Parts Advisor Jobs in Dubai, UAE
Overview of the role:
As a Parts Advisor for Commercial Vehicles, your role is to drive parts sales performance by nurturing existing customer relationships and developing new accounts within your assigned territory. You’ll ensure timely parts delivery, maintain accurate customer data, and contribute to achieving monthly sales and profitability targets, all while delivering a superior customer experience in the commercial vehicles sector.
What you will do:
- Maintain and update an active customer database for targeted campaigns and sales analysis
- Conduct regular field visits to understand customer needs and strengthen relationships
- Meet or exceed monthly and annual sales targets by focusing on both volume and margin
- Ensure timely follow-up and coordination for the delivery of parts to customers
- Monitor overdue payments and stay within the mutually agreed overdue limit
- Submit daily call reports detailing visits to existing and prospective customers
- Capture and address customer feedback to enhance service quality
Required skills to be successful:
- Strong communication skills in English (Arabic is a plus)
- Relationship-building and customer service orientation
- Target-driven with proven negotiation skills
- Strong coordination and follow-up capabilities
- Proficient in maintaining organized sales records and reports
- Ability to work independently in a field sales environment
- UAE driver’s license is mandatory
About the team:
You will join a dynamic and motivated parts sales team focused on commercial vehicle customers. The team works closely with service advisors, parts operations, and supply chain to ensure a seamless experience for clients—from order to delivery—while supporting each other to meet aggressive growth targets in a competitive market.
What equips you for the role:
- High School Certificate or Diploma
- 2–3 years of experience in automotive parts sales, preferably with commercial vehicles
- Field sales experience with a track record of customer acquisition and retention
- Relevant industry qualifications or technical diplomas are an added advantage
- Demonstrated ability to manage customer portfolios and achieve sales targets
- Strong personal initiative, adaptability, and a drive for continuous self-improvement.
