Ensure that the front office is managed efficiently and all calls are attended to efficiently.
• Handles incoming calls promptly and transfers to concerned department/person to ensure that the caller’s requirements are addressed in a timely manner.
• Ensures that all outgoing calls (international, faxes, staff personal calls) are logged properly for accounts purposes.
• Distributes inter-office correspondence prepared or received from other department to concerned persons to ensure proper dissemination of information.
• Handles administrative functions (i.e. photocopying of office documents, incoming/outgoing fax) to provide support to the sales department.
• In the absence of Sales Executives, attends to walk-in customers and telephone inquiries to ensure that their requirements are addressed in a timely manner. Forwards the information to the Sales Executive for follow-up.
• Logs attendance of sales employees to ensure proper monitoring of attendance for payroll purposes.
• Handling Courier, stationary requirement.
• Assist in Day-to-day office administration.
Qualifications
Bachelor’s degree or Diploma
Experience
1 – 2 years’ of experience in secretariat/administration
Knowledge & Skills
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