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Automotive

Workshop Supervisor Full Time

Workshop Supervisor Jobs in Ras Al Khaimah

About the job

  • The role acts as the focal point to continuously promote the improvement of Customer Service.
  • A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”.
  • The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer focused decisions where problems have occurred so that we create customers for life.
  • A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”.
  • The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer focused decisions where problems have occurred so that we create customers for life.
  • Achieve and maintain the company prescribed standard sales policies and procedures.
  • Achieve or exceed the allocated monthly sales targets.
  • Achieve or exceed CSV objectives, thereby ensuring maximum customer satisfaction and repeat sales.
  • Ensure that Company procedures are adhered in terms of handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
  • Constantly improve selling techniques & customer handling skills
  • Sell F& I products like GAP, Protect Plus, PCP and Insurance
  • Sell Accessories and Paint protection system
  • Maintain awareness of the automotive industry, update knowledge of product range, models, features and benefits
  • analyze the market situation and identify customer needs
  • Explore opportunities to sell our products and services.
  • Continuously gauge management requirements and improvise or create reports to cater to them.

About you:

  • Must have UAE valid drivers license
  • Strong English communication skills
  • 1-2 years, experience of cash and cheques handling positions
  • Strong mathematical approach
  • An understanding of IT systems such as Fastrack would be advantageous
  • Experience in sales and customer service with strong commercial acumen
  • Passionate about cars
  • Arabic language is advantageous
  • Available positions can be based across the UAE

Job Overview