Workshop Planner  Full Time

Workshop Planner Jobs in Dubai, UAE

What You Will Do:

• Plan and distribute daily workload among technicians based on skill level, job priority, and available bays.
• Review and monitor progress of all active job cards to ensure timely completion and avoid delays.
• Coordinate with service advisors, parts, and DMTs to ensure smooth job flow and minimize idle time.
• Monitor and update DMS scheduling board, ensuring real-time job status accuracy.
• Support Aftersales Manager in tracking workshop KPIs such as efficiency, productivity, and recovery rate.
• Ensure warranty and internal repair jobs are properly scheduled to reduce bottlenecks.
• Maintain HSSE standards in the workshop and ensure safety compliance during operations.

Required Skills To Be Successful:

• Strong communication and coordination ability.
• Proficiency in MS Excel and DMS systems.
• Commitment to HSSE and operational excellence.
• Data-driven approach to planning and reporting.

What Qualifies You For The Role:

• Diploma in Automotive Technology, Mechanical Engineering, or related field.
• 5-7 years of automotive customer service/reception experience, with at least 2 years in a supervisory role.
• Knowledge of workshop operations, job card flow, and DMS (SAP / Kerridge / Autoline preferred).
• Excellent analytical and organizational skills.