Fuel Services Clerk Full Time

Job Purpose

The position is accountable for providing competence, Problem free, Timely service to internal cash payment customers and internal customers for E-Cash, Tahani card customers by ensuring and adequate operation functions through Face-to-Face, Phone, Mail, and Fax while maintaining the standards of EPPCO/ENOC. In addition, maintain and generate various reports to support the monthly meeting and to reflect the status of the business.

Principal Accountabilities

1) Receipting and Remitting cash payments against the monthly invoices from Select Card customers Debit and credit and other cash payments to entire EPPCO.
2)Receipting and Remitting cash payments against, Insurance Claims, Commercial Sales, Scrap Sales, advance payment and housing loan for entire EPPCO/ENOC Department.
3) Reloading new and additional request for Select plus debit cards customers.
4) Issuing and reloading Tahani cards for walk in customer
5) Issuing and reloading complimentary cards for EPPCO/ENOC staff’s
6) Entering daily worksheet for site # 6500 which is located in Card Marketing Department.
7) Attending all calls against Select Card payment, Select Card requests and ENOC/EPPCO retail sites in enquiry and problems resolutions.
8) Remitting daily cash payments by preparing Cash Deposit Slip and settling Cash to Finance and Accounts.
9) Hotlist lost /damage/bad Tahani cards for customer.
10) Issuing complementary cards for ENOC/EPPCO HO.

Additional Principal Accountabilities

Experience

Education:  High School with minimum of 4-5 years experience in front-end customer handling in a professional environment or Diploma with experience of 1-2 years in the customer front.
Computer skills: Ms Office package and Oracle Applications
Language & writing skills: Spoken & written English and Arabic.