Administration in Charge  Full Time

Job Purpose

To overseas daily admin operations, supervise staff, coordinate resources, and implement administrative policies and procedures to support the delivery of high-quality healthcare services, will play a crucial role in ensuring efficient and effective administrative processes and providing guidance to the administrative staff.

Principal Accountabilities

Oversee the administrative operations of the ENOC Occupational Health Center.
Supervise the administrative staff, including training, scheduling, and conducting performance evaluations.
Ensuring smooth day-to-day operations of the health center related to administrative tasks and managing admin resources efficiently.
Supervise administrative policies, procedures, and systems to improve operational efficiency, streamline workflows, and enhance patient care delivery.
Oversee the maintenance of accurate and up-to-date patient records, ensuring compliance with privacy regulations and standards.
Collaborate with clinical staff and other departments to ensure smooth and coordinated patient flow throughout the health center.
Monitor the inventory of medical and office supplies, ensuring adequate stock levels and cost-effective procurement in collaboration with clinical staff.
Handle patient inquiries, concerns, and complaints, resolving issues in a timely and professional manner.
Conduct regular meetings with the administrative staff to provide guidance, address concerns, and foster a positive work environment.
Follow up with external stakeholders, such as insurance providers, vendors, and regulatory agencies, as necessary.
Assist with special projects and initiatives as assigned by Senior Medical Compliance
Officer.
Monitoring expenses, implement cost-control measures and optimize financial resources.
Managing the physical environment of the health center, including maintenance, security, and equipment procurement
Ensure the cleanliness, safety, and functionality of the health center’s facilities and
equipment.
Developing and maintaining relationships with center’s vendors, suppliers, and external stakeholders to ensure the availability of necessary resources and services.
Monitor and enhance the quality of administrative services provided, implement quality improvement initiatives, and addressing any identified deficiencies.
Monitor the administrative records, data, and information systems to support efficient operations and compliance.
Collaborating with Center manager to develop and implement administrative strategies aligned with the overall goals and vision of the health center.

Additional Principal Accountabilities

Experience

Bachelor’s degree in healthcare administration, business administration, or a related field. Good experience in healthcare administration or healthcare management roles, with a strong understanding of healthcare operations.
Ability to motivate and develop a team.
In-depth knowledge of healthcare regulations, privacy laws, and compliance requirements.
Good experience in using healthcare management software and electronic health record (EHR) systems
Good communication skills Good interpersonal skills.