Job Scope
Responsible for assisting with the admissions procedure for students to the school.
Internal & External Interaction
Key Accountabilities
| § Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. § Versed in rules and regulations of the Ministry of Education and ensures compliance during admission process. § Work closely with School Compliance Officer to ensure all Transfer Certificates received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet KHDA deadlines. § Meet with prospective parents; explain admission procedures, curriculum, fees structures and KHDA regulations. Provide assistance to ensure all admissions documentation is completed effectively. § Respond to all enrolment inquiries, telephone calls and email, courteously and in a timely manner.
§ Assist current students with Verification of Enrolment and other letters as requested. § Prepare reports for the School Principal/CEO and the Corporate Office of current enrolments, waiting lists and the status of vacant seats. In addition, provide statistical reports on students (nationalities, age, gender, etc) as required. § Update, maintain and manage the student information Salesforce database ensuring that up to date information is available on a daily basis. Maintain communication with other GEMS schools Admissions Manager in a similar target market and ensure that prospective parents are steered to an alternative school if chosen school is currently at full capacity.
§ Maintain and create files for all new applicants, new students, current students and exiting students. § Ensure the GEMS policies, procedures, and codes of conduct are followed at all times. § Initiate efforts and energy beyond the typical work day, where the tasks require additional commitment. § Attend staff meetings and serve on committees as required. § Perform other duties as requested by direct & dotted reporting line managers / supervisors. |
Qualifications / knowledge: College Degree preferred Qualifications / knowledge: College Degree preferred
Skills: Excellent written/spoken English language skills Effective interpersonal skills to aid in daily contact with a diverse multi-cultural population. Must have excellent computer skills (Word, Excel, Powerpoint).
Experience: A minimum of two (2) years’ in a customer focused role.
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