Log In
Sign Up
Customer Service Executive Jobs in Dubai, UAE
Job Description
- Provide excellent customer service
- Assist Business class passengers throughout from the counters to the drop-off/pick-up point where the chauffeur will be present
- Extremely well-groomed attire
- Being well informed about any information that might be useful to the customer during the journey. (weather conditions, traffic in the neighbourhood, news etc.)
- Manage passenger baggage handling as required
- Report any problems/concerns with vehicle availability to the team leader.
- Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Fluent in speaking, reading and writing English, Arabic and Hindi. Additional languages German, Chinese, French speaking would be an advantage
Skills
- Effective Communication
- Time Management
- Minimum English Language Level (by Transguard Group Standards)
- Effective Listening
- Customer Service Orientation
- Critical Thinking
- Conflict Resolution
