MAJOR DUTIES AND RESPONSIBILITIES
• Design, deploy, and manage a resilient and secure network infrastructure across core, distribution, and access layers.
• Monitor network performance and troubleshoot issues related to connectivity, latency, and security.
• Collaborate with cross-functional IT teams to support infrastructure projects and resolve incidents
• Perform installation, maintenance, repair, and replacement of network hardware, including routers, switches, servers, and telecommunications equipment.
• Provide technical support for network operating systems and software applications, troubleshooting issues related to connectivity, security, and performance.
• Configure, manage, and optimize network security systems including firewalls, End Point Protection system to protect network integrity.
• Troubleshoot and resolve network-related issues, including network outages, slow performance, and configuration errors.
• Maintain and update network diagrams, technical documentation, and asset management register.
• Support network integration, functional testing, and ensure all systems are running optimally across various environments.
• Maintain a clean and organized network infrastructure, ensuring that network equipment and server rooms are safe, secure, and well-maintained.
• Maintain the confidentiality, integrity, and security of all company data and documents.
• Collaborate with the IT team to ensure all network-related policies and procedures are followed, contributing to team objectives and IT strategy.
• Lead network infrastructure upgrades and lifecycle management for switches, firewalls, and related hardware/software.
• Support VoIP, video conferencing, and other real-time communication systems across the network.
• Ensure compliance with relevant safety, environmental, and operational standards in network and IT systems.
• Perform other duties as directed by the Manager, IT and Digitalization.
MINIMUM QUALIFICATIONS
• A Bachelor’s degree in Information Technology is required.
• A minimum of five years of experience in enterprise networking and security
• Certifications in any of the following are highly desired; CCNP, CCIE and SSCP
• A proven ability to interact with employees of different levels and different cultures is preferred.
• The ability to work analytically and independently, as well as within a team is preferred.
• The ability to adaptable to a rapidly changing technical environment is an advantage.
• An ability to communicate effectively in English and Arabic, both in writing and verbally is required.
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