Provide Level 1 and 24/ 7 Helpdesk support services within ENOC on company-supported computer applications and platforms to ensure secure, reliable and smooth running of the user support function and maintain a high quality and avail ability of IT and performance of the network, servers & applications through monitoring systems, tools and services.Troubleshoot end user hardware and software problems via phone, email or remotely and advise on the appropriate action to be taken.
Education
Experience
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