The Role:
As a Design Studio Specialist, you will deliver exceptional levels of Customer Service to guests across all categories of product; from initial contact, through design consultation and estimate creation, to sales closure.
You will lead the Store “Ground Game” by executing high quality design consultations in the guest’s home/place of business. Additionally, you will take responsibility for mentoring Associates on how to build and maintain client relationships, as well as how to engage in active selling, Clienteling and creating design plans.
Other responsibilities include (but are not limited to):
– Driving add-on sales of accessory products.
– Actively collaborating with Management and Associate colleagues in Store, Head Office and other HFD Brands to optimize selling opportunities.
– Presenting compelling and professional decorating plans, communicating what is relevant and meaningful to the customer utilizing Mood Boards/ Space Plans/ and in-store collateral.
– Identifying, developing and driving business sales opportunities and overall business.
– Establishing and developing selling opportunities which arise from the “Designer” and “New Movers” programmes.
– “Saving the Sale” where quality or availability issues arise.
– Building Guest database and fostering Guest relationships while identifying key individuals, groups and organizations that present commercial opportunities.
– Delivering excellent service during VIP and In-Store promotional events.
– Maintaining accurate records of sales/returns log and ensuring approval to LOA is logged on weekly basis.
– Attending product knowledge/selling skills development activities, and taking proactive ownership of PDP to maintain high level of selling skills.
Qualifications & Requirements:
You will have/be:
– At least 2 years retail visual merchandising experience.
– Good planning and organisational skills.
– Experience of providing a product presentation and consultation at the customers home.
– CAD experience would be advantageous but not a necessity.
Cashier Jobs in UAE ROLE PROFILE Scan the items, register the sales, and process transactions using the required mode of...
Apply For This JobSales Engineer Jobs in Dubai, UAE Job Description The Sales Engineer will be reporting to the Sales Manager and will...
Apply For This JobBeauty Advisor Jobs in Dubai, UAE JOB DESCRIPTION POSITION OBJECTIVE – The position is responsible to represent the brand by...
Apply For This JobRecovery Assistant Jobs in Dubai, UAE Key Role Specific Accountabilities: • Collect the products from different locations of the store...
Apply For This JobImport & Export Coordinator Jobs in UAE ROLE PROFILE Coordinate with import suppliers on shipment availability & documentations Ensure products...
Apply For This JobFashion Sales Associate Jobs in UAE ROLE PROFILE Take Full Ownership Of Customer Service Standards In Line With Majid Al...
Apply For This Job