2.1 People Resource Management
2.1.1 To provide a positive patient experience through the delivery of high quality customer service.
2.1.2 Demonstrates problem solving skills and leadership ability.
2.1.3 Develops and maintain relationships and effective networking with other healthcare providers, private and government agencies.
2.1.4 Maintains self-professional growth and development through attendance at seminars, workshops and professional affiliations.
2.2 Budgetary Management
2.2.1 To advise the Head of Department of malfunctioning equipment.
2.2.2 To liaise with the Head of Department in the assessment of equipment and medical consumable item requirements.
2.2.3 To ensure appropriate utilization of resources effectively and efficiently.
2.3 Quality Improvement
2.3.1 To participate and encourage staff participation in Quality Improvement programs.
2.3.2 To provide a positive patient experience through the delivery of high quality customer service.
2.3.3 To identify unsafe care practices and contribute to corrective actions.
2.3.4 Observe and maintain confidentiality of information and data relating to patients, staff, service and the organization.
2.3.5 Ensuring compliance with applicable environment safety, infection control, using series of interventions that minimizes and prevents cross infection.
2.3.6 Practicing within the expressed limits of established policies and procedures.
2.3.7 Being responsible for documenting all intervention in appropriate format in the HIS.
2.4 Patient Care
2.4.1 Assessment
2.4.1.1 To perform and document patient assessment which incorporates all available data.
2.4.1.2 To identify from assessment, actual and potential problems.
2.4.1.3 To appropriately escalate identified concerns according to level of urgency.
2.4.1.4 Uses evidence based practice in the provision of care.
2.4.2 Implementation
2.4.2.1 Document in the EMR as required.
2.4.2.2 Coordinate care delivered by the multidisciplinary team.
2.4.3 Evaluation
2.4.3.1 To report to OB/Gynaecology doctor/ Internal Medicine any changes and problems – refer patient back for medical care when needed.
2.5 Personal and Professional
2.5.1 To maintain professional knowledge, skills and accept responsibility for own education and career development.
2.5.2 Set goals and standards for self-improvement.
2.5.3 To possess clear understanding and commitment to DAE’s philosophy. Accepts and recognizes the legal limitations and ethical parameters of the role.
2.5.4 Demonstrate effective oral and written communication skills.
2.5.5 Demonstrate flexibility in meeting work demands and able to work as a team.
2.5.6 Demonstrate understanding of cultural differences.
2.5.7 Performs any other duties as directed by the Director of Nursing.
2.6 General
2.6.1 The Lactation Consultant will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of service.
2.6.2 Leads the hospital to achieve and maintain Mother and Baby Friendly Hospital status.
2.6.3 Supports community based projects and education.
2.6.4 The Lactation Consultant will be expected to ensure compliance with the requirement of the Health and Safety regulation of the hospital.
2.6.5 Plans, organizes and delivers lactation management services to all breastfeeding patients, both in-patient and out-patient.
2.6.6 Plans, teaches and evaluates expectant and new breastfeeding mothers.
2.6.7 Creates a milieu that promotes learning for staff and patients.
2.6.8 Upholds the organizations customer service standards at all time.
2.6.9 To implement and demonstrate all infection control measures and practice.
2.6.10 Possesses effective oral, written and IT communication skills.
2.6.11 Demonstrate knowledge of basic skills and techniques.
2.6.12 Meets work demands and is able to follow directions accurately.
2.6.13 Maintains and records the functional integrity of all equipment including but not limited to routine daily, weekly, and monthly checks as well as routine inspection by biomedical engineers and maintenance for these items such as breast pumps.
2.6.14 Maintains sufficient inventory of material supplies and equipment for performance of duties.
2.6.15 Reporting shortage of materials to supervisors at earliest convenience, ordering and approving replenishments when necessary.
2.6.16 Assessing and ordering appropriate materials/equipment when needed.
2.6.17 Creates an environment that promotes learning for staff and patients.
2.6.18 Conducts bedside lactation rounds daily.
2.6.19 Provides lactation counseling to mothers with breastfeeding problems.
2.6.20 Plans, teaches and conducts in-service education for nursing staff.
2.6.21 Plans, organizes and delivers lactation management services to all breastfeeding patients, both in-patient and out-patient.
2.6.22 Participates in breastfeeding week / seminars / lectures / training.
2.6.23 Participates in ante-natal classes.
2.6.24 Promotes and conducts breastfeeding, ante-natal classes and other programmes in the community.
2.6.25 To perform any other duty as required by the line manager that commensurate with the post.
2.7 Skills
2.7.1 Good counselling skills.
2.7.2 Excellent teaching skills.
2.7.3 Being able to work with patients from different backgrounds and aware of cultural preferences.
2.7.4 Pays attention to details and highly motivated.
2.7.5 Active listener
2.7.6 Able to work independently.
2.8 Competencies
2.8.1 Completes competencies as per Nursing Department competency matrix
3.1 Complying consistently with DAEH policies, procedures & practices and ensuring alignment with United Eastern Medical Services (UEMS) corporate policies.
3.2 Maintaining confidentiality with regards to any information exchanged or received in the current capacity in accordance with the Confidentiality Agreement and Organizational Policy.
3.3 Employee shall follow the Occupational Safety Health Management Systems (OSHMS) Roles and Responsibilities, with Authority and Accountability provided by the Health, Safety and Environment (HSE) staff.
3.4 Employee shall adhere to and follow infection control guidelines and quality standards as published by the Quality and Risk Management Department.
3.5 Employee must understand and adhere to the Emergency Preparedness Plans/Policy.
3.6 Participate in mandatory trainings and workshops as required by the Organization and Regulators.
3.7 Dress appropriately as per Organizational policy and the culture of United Arab Emirates (UAE).
– Certified as a Lactation Consultant (IBCLC).
– Bachelor’s degree in Midwifery or Nursing from an accredited school
– Registered Midwife preferred
– At least 3 years’ experience as a lactation consultant.
– At least 6 years’ experience as a Midwife or Registered Nurse.
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