1. Role Objective
Undertake all switching operations related to repair, maintenance, modification and testing and to ensures the faulty network is isolated or network manoeuvring is carried out taking into consideration ADDC safety standards and procedures.
2. Key Responsibilities/Accountabilities
Growth & Sustainability related :
· Execute all assigned tasks and to ensure that these are executed efficiently, accurately and in a timely manner
· Report on the overall performance and work progress of tasks assigned
Customer related:
· Execute all customer facing transactions in line with ADDC customer strategy resulting in higher satisfaction and timely delivery of services
· Address customer needs, problems and requests in a timely manner
· Ensure the delivery of a world-class customer experience
· Support the customer focused culture minimizing disruption to impacted customers ensuring customers are kept informed
Operational Excellence related:
· Execute activities required to meet the day to day switching operational duties, arranges for necessary staff to carry out procedures and monitors achievement.
· Execute shutdown, isolation, energization of LV network assets to meet the requirements of operations, maintenance, capital projects and/ or any other valid business requirement.
· Review the execution of all corrective and preventive maintenance activities on the LV network including fault repair, replacements, condition monitoring tasks and equipment faults.
· Investigate customer complaints and strives to minimize repetition as well as commonly occurring problems.
· Coordinate the updation of cables/equipment identification in computerized system to maintain accurate and current information at all time.
· Responds to any tripping in networks and investigates for Earth Fault Indicators in the substations. Ensures that the faulty portion of the network is isolated and supply is restored to customers.
· Attends breakdowns in remote locations such as those on offshore islands and inside restricted buildings to ensure all faults are isolated and supply is restored.
· Prepare Investigation Reports for the reason of breakdown/faults/emergency and strives to minimize repetition as well as commonly occurring problems. Takes lead role in root cause analysis and recommends corrective measures to the Unit / Section Manager and instructions to the subordinates.
· Participate in factory Inspection and acceptance test of the equipment/cables before the delivery.
· Attends the testing of generators at various locations to ensure that correct sequences are followed and appropriate functions are carried out.
Performance Driven Organization related:
· Acquire the required skills and knowledge through appropriate training programs
In addition to the above, the incumbent shall also perform all other duties assigned by line manager.
Technical
• Demand Forecasting
• Electricity Network Operations
• Maintenance Forecasting & Planning
• Maintenance Plan Execution • Intermediate
• Intermediate
• Intermediate
• Intermediate
. Qualifications & Experience
Preferred Qualifications:
• Minimum of Bachelor’s degree in Engineering (Electrical preferred) or equivalent
Preferred Experience:
• Minimum of 3 years.
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