1- Leads the QAE in terms of work allocation, overseeing work quality and standards, coaching, guiding and developing QAE team members.
2- Assists the line manager in monitoring all tasks assigned to QAE, ensuring on time completion.
3- Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance, and spot checks in accordance with GCAA/CAA/CARs/IOSA/EASA standards and requirements.
4- Participates in updating and communicating the regulations of GCAA/CAA in the corresponding manuals such as MOE, CAMO, etc. in coordination with corresponding personnel in operations and engineering departments.
5- Reviews the internal quality standards and regulatory requirements on regular basis in accordance with Air Arabia/GCAA approvals; highlights any variances or changes needed to the line manager accordingly.
6- Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
7- Cooperates with the department heads/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.
8- Partners with Stakeholders and the line manager to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the Company are satisfactory.
9- Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.
10- Assists the line manager in developing and monitoring the adherence to Quality Assurance policies, procedures, and manuals in accordance with Company’s requirements; supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc…
11- Performs safety and quality audits and conducts periodic review approvals on Suppliers, Vendors, Subcontractors, Simulator, Ramp and Outstations, this includes but not limited to: MROs, GHAs, Fuel Companies, Cargo, Engines, etc.; raises and follows-up on findings or CAPA in Q-Pulse and with concerned owners.
12- Reviews MDD/ADD/CDL and Reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.
13- Ensures effective liaison with regulatory authorities and other operationally relevant external entities.
14- Generates and continually reassesses the work priority of the Quality Engineers and maintains oversight of timelines, workload and delivery
15- Mentors and develops Quality Engineers within the team and across the wider Air Arabia Group. Ensure New Joiners to the team are oriented into their job role and are provided with on-the -job training / guidance
16- Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions.
17- Supports the Engineering Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.
18- Assists in the aircraft’s delivery/redelivery process and Airworthiness Certificates renewal in coordination with “Airworthiness Review Certification Engineer”.
Fluent in English Language, Arabic Language is a plus.
Demonstrates the ability to lead a team and successfully deliver work priorities.
Extensive exposure to the Civil Aviation Authorities and regulatory bodies’ legal requirements, preferably GCAA and/or EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.
Knowledgeable with working exposure to Commercial /Safety/Internal & External Audit practices.
A very good knowledge and exposure on airline Engineering and Flight Operations, standard regulations.
Aircrafts technical knowledge and relative exposure to aircrafts maintenance requirements is a plus.
Possesses an in-depth knowledge in documentation control systems.
Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.
A balanced personality with focus, analytical thinking, efficiency and commitment to successful results.
Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
Cost-oriented, possesses effective problem solving and decision-making skills.
High accuracy and attention to details.
Effective team player capable of supporting teams of different functions.
Ability to employ technical expertise, and interpersonal relations to support company’s objectives.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
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