2. Key Responsibilities/Accountabilities
Growth & Sustainability related :
· Execute all assigned tasks and to ensure that these are executed efficiently, accurately and in a timely manner
· Report on the overall performance and work progress of tasks assigned
Customer related:
· Execute all customer facing transactions in line with ADDC customer strategy resulting in higher satisfaction and timely delivery of services
· Address customer needs, problems and requests in a timely manner
· Ensure the delivery of a world-class customer experience
· Support the customer focused culture minimizing disruption to impacted customers ensuring customers are kept informed
Operational Excellence related:
· Locates faults as directed by supervisor includes identifying nature faults and carries out proper repair for (minor cases) and refers major ones to operation engineer to take the necessary action.
· Assists operations engineer in the repair of major power supply interruption by carrying out duties with in his capacity and as directed by supervisor.
· Participates in the coordination of planned maintenance schedule including the dispatch of shut down notices to consumers to avoid inconvenient situations.
· Carries out minor duties related to switching of transformers i.e. earthling, racking in / out breakers includes switching of transformer as delegated during emergency cases.
· Checks material stock related to operations work includes replenishment of stock to ensure that materials are available at all times to avoid shortage of spares and delay of work.
· Checks power supply parameter i.e. load, voltage to ensure that standard supply maintained at all times.
Performance Driven Organization related:
· Acquire the required skills and knowledge through appropriate training programs
In addition to the above, the incumbent shall also perform all other duties assigned by line manager.
Technical
. Qualifications & Experience:
· Technical certificate (Electrical) or equivalent
Preferred Experience:
• Minimum of 2 years in relevant areas.
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