Key Accountabilities:
1. Oversee IT Infrastructure: Monitor and maintain the company’s IT infrastructure, including servers, networks, databases, and security systems, to ensure optimal performance, security, and availability.
2. Provide Technical Assistance: Serve as the primary point of contact for all technical assistance, troubleshooting, and support for end-users, ensuring timely resolution of issues. This includes hardware, software, and network-related problems.
3. Develop and Implement IT Policies: Collaborate with the HO team to design and implement IT policies and procedures that adhere to industry standards and ensure the security and confidentiality of sensitive data and information.
4. Conduct System Upgrades and Installations: Plan, coordinate, and execute system upgrades, installations, and maintenance activities, ensuring minimal disruption to business operations while maximizing system efficiency and reliability.
5. Manage IT Projects: Lead and participate in IT projects, such as software implementations, hardware upgrades, and system integrations, ensuring successful execution within defined timelines and budgets.
6. Ensure Data Protection and Backup: Develop and implement data backup and disaster recovery plans to safeguard critical company information and minimize the risk of data loss or system downtime.
7. Stay Current with Technological Advancements: Continuously research and evaluate emerging technologies, trends, and industry standards to identify opportunities for enhancing the company’s IT infrastructure and systems
Experience & Education Qualifications:
Key Skills:
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