Administrator, Community Management Full Time

Administrator, Community Management Jobs in Dubai, UAE

Role Details – Key Responsibilities and Accountabilities:

• Organise and execute logistics requirements for meetings, events, customers and projects as maybe scheduled. Record minutes of meetings and coordinate the circulation of the same.
• Complete a broad variety of administrative tasks that effectively lead the organization, including assisting with special projects; designing and producing required technical documents, reports, and presentations; collecting and preparing information for meetings with internal and external parties; composing and preparing correspondence; maintaining contact lists, etc.
• Organise and coordinate travel arrangements – flights, hotels, visas which includes arranging appointments with respective government sectors for different visa applications.
• Initiate,  monitor and track purchase requisitions and orders for community and facilities management.
• Maintain inventory of office supplies, equipment and stocks, and coordinate with vendors or internal stores to replenish at minimum levels.
• Maintain roster of staff (office boys, cleaners, drivers etc) as may be required.
• Follow-up with internal and external teams/stakeholders on tasks and resolutions based on timelines.
• Manage ad-hoc projects as maybe requested by the management.
• Prepare and/or assist in creating PowerPoint presentations, charts/graphs, spreadsheets, executive board reports and materials required for the meetings. Coordinate with other divisional heads and their teams to collate necessary information or updates required for the report.
• Manage customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned.
• Manage, monitor and track supplier / vendor / service provider invoices.
• Review, analyse and process invoices and payments of suppliers / vendors / service providers as per payment schedules and due dates in line with MAF policies.
• Extract, review, analyse and process monthly utility bills in a timely manner to comply with DEWA and other local authorities’ payment timelines.
• Participate in service fee budget preparation, RERA approvals, cost allocation and reserve fund studies, generate budget variance reports as per approved timelines.
• Participate in owners associations meetings and prepare action tracker, minutes of meeting and other committee tasks as maybe directed from time to time.
• Ensure community management and operations are in compliance with Law 6 of 2019.
• Assist and participate in conceptualizing and implementing new technology solutions.

Minimum Academic Qualification:

• Bachelor’s degree or similar qualifications

Minimum Years of Experience:

• Minimum 3 in a real estate or related service industry

Other Requirements:

• Maintain a professional and business etiquette as would be expected at all times, in particular when dealing with third party vendors and clients.
• Organised, articulate, composed, methodical in overall work and problem solving.
• Excellent inter-personal and business communication skills to manage and engage people, stakeholders and customers.
• Excellent business communication skills (verbal and writing) to present reports to internal and external audience.
• Technology savviness and keep up with the latest innovations, disruptions and industry trends.
• Understanding of financial terminologies will be added advantage.