End User Support Jobs in Dubai, UAE
Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for an End User Support- Engineer for our trusted client in the Banking industry to be based out of their headquarters in Dubai.
Purpose-
Responsible for the support, maintenance and configuration management of the end user environment.
The engineer will address any incidents or service requests logged by the help desk/business or if critical via telephony and logged via our Global Incident management tool, dB Unity.
Local services support will functionally report into and support the EUC Service Management organization.
Responsibilities-
Education and professional Experience
This position profile indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. An employee may be asked to perform other duties as required which are within the scope, spirit, and purpose of the position profile. The employee shall also adhere to TRANSGUARD’S information security policies and procedures and the policies and procedures applicable to their area of responsibility.
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