Job Description
• Adheres to sales forecast and strategic plan to ensure optimization and profitability of the Business Unit.
• Provides sales forecasts and ensures that the brand/category function is informed for required actions.
• Manages sales operations, regularly monitors day-to-day operations, including checks on prospective clients, negotiations and the design of competitive sales packages.
• Visits customer frequently to take orders, confirm delivery details and stock levels
• Records progress of enquiries and creates regular reports, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager.
• Promotes the business to new and existing clients and secures new and repeat business by networking at various sales and corporate events.
• Advises customers on forthcoming product developments and discusses special promotions.
• Develops a database of qualified leads through referrals, email, and networking; identifies and develop new customer accounts to increase sales.
• Prepares documents related to sale and supports contracting activities like purchase agreements, contracts, etc. in coordination with the Legal department.
• Maintains and files all related documents and ensures compliance with regulatory and organizational standards.
• Provides customers with clarifications, answers queries, provides requested information and follows-up with customers.
• Provides accurate and timely forecasting on a periodic basis, and discusses inefficiencies related to the performance of the sales; prepares sales reports and summaries on a frequent basis.
• Evaluates customer and is responsible for applicable background checks to ensure customer falls within the Business Unit’s guidelines.
• Ensures all logistics related to sales orders and delivery are in place.
• Ensures timely collection of receivables from clients (when applicable).
• Performs other responsibilities and tasks as required or as directed by management from time to time.
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
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